On the Product Details page, there may be alerts that give hints on what needs to be fixed to successfully import and synchronize products to Lazada. These errors appear when the product synchronization status is Synchronization Not Available/Enabled. Error messages may display at the top of the page, or below the Product information.
The following errors may appear at the top of the page:
-
Required fields are empty. You should fill in the following fields: {atributte_name_1}, {atributte_name_2}, …This error indicates that you need to fill in the mandatory attributes for the product. The list of the attributes is provided within the error text. Once you fill in the product attribute values, click Save attributes. If the values are saved successfully, the error disappears.
The following errors may be displayed below the product information:
-
To make synchronization work for a product, you must enable synchronization for at least one variation.If the product does have variations, you must enable synchronization for at least one of the product’s variations in order to import the product into Lazada. Then, the synchronization will be enabled for the main product as well. -
The mandatory options of the variation must be filled in to synchronize the variation. The following fields must be filled in for this category: {option_name_1}, {option_name_2}, …This error indicates that you need to fill in the mandatory attributes for the variation. The list of the attributes is provided within the error text. Once you fill in the values, click Save options. If the values are saved successfully, the error disappears. -
Product variations must have a different SKU otherwise synchronization will not work correctly.Each variation must have a unique SKU in order to be imported to Lazada. You can change the product variation SKU on the Product page in the E-store. Once the SKU is changed, the error disappears. -
The SKU of the product must be different from the SKU of the variation otherwise synchronization will not work correctly.Each variation should have a unique SKU in order to be imported to Lazada. You can change the product variation SKU on the Product page in the E-store. Once the SKU is changed, the error disappears.
If you face any technical issues or see any errors not described here please contact the support team.