Chaty Store App (Third Party Store)

To determine which eCommerce solution you are on, see How do I know if I am using Native eCommerce or Third Party eCommerce?

The Chaty app provides WhatsApp, Facebook Messenger, and other chat buttons for your store, enabling you to:

• Get More Sales & Leads. Talk to your customers via their fav channels including: Whatsapp, Facebook Messenger, Call, SMS, Viber, Telegram, and so on.
• Customization and Targeting. Change the colors, fonts, add a call-to-action message and show the chat widget at the right time!

Improved chat customer connection resulting in more leads in a few simple clicks.

Add the Chaty App

To add the Chaty app to your store:

1. In the side panel of the editor, click Sell Online, and then click Manage Store.
2. Click Apps, and then click App Market.
3. Search for Chaty, and click the Chaty app.
4. Click Install.
5. Click Buy Now to select your plan.
   The Chaty app is added to your store.

Configure Messengers

To configure the messengers available on your store:

1. In the side panel of the editor, click Sell Online, and then click Manage Store.
2. Click Settings, and then click Chaty - Chat Buttons.
3. Select the chat channels you'd like to have available by clicking the icon associated with that chat channel.
4. Type the information required for each channel. For example, type a phone number for WhatsApp.
5. Click Save Changes.

Customize Widget

To customize the Chaty widget:

1. In the side panel of the editor, click Sell Online, and then click Manage Store.
2. Click Settings, and then click Chaty - Chat Buttons.
3. Scroll to Customize your widget, and select the color, position, font and other design settings of your widget.
   A preview of the widget appears under the Choose your channels section.
4. Click Save Changes.

Triggers and Targeting

To choose when your widget appears and in which default view:

1. In the side panel of the editor, click Sell Online, and then click Manage Store.
2. Click Settings, and then click Chaty - Chat Buttons.
3. Scroll to Triggers and targeting, and select the icons view, default state, and triggers for you widget.
4. Click Save Changes.

Display App on Specific Pages

To only show the Chaty app on specific pages of your site or during specific days and hours:

1. In the side panel of the editor, click Sell Online, and then click Manage Store.
2. Click Settings, and then click Chaty - Chat Buttons.
3. Scroll to Triggers and targeting.
4. Under Days and Hours or Show on, click Add Rule.
5. Select a Rule and any additional configurations.
6. Click Save Changes.

You may add as many rules as you want by clicking Add Rule again. To remove a rule, click the X next to the rule.

For more information on the Chaty app, see the Help.